We look at how you handle enquiries, orders and payments. We show what is worth automating, what a ready-made service can cover, and where nothing should change. You get a plan with priorities.
From €500, credited towards implementation.
We take one process and finish it end to end: from the client's first message to the record in your CRM or the receipt in the till. Where a ready-made service exists, we don't build our own. Everything runs in your accounts, with documentation.
From €1,500.
We keep it running: failures, API updates, new tasks. A report once a month.
From €150 a month.
Automation audit
We show what is worth automating and what is better left as it is.
How work flows today
Where manual steps can go
Ranked by impact and effort
What to do first
Sometimes the best audit result is to automate nothing.
Build or buy? Before any development we check whether your CRM or POS already has the feature, or whether a ready-made service is cheaper. Sometimes the audit's conclusion is: don't automate.
Price: from €500, credited towards implementation.
New: AI search
More and more people ask an AI, not Google: “where in Cyprus…”, “who does…”. We measure how often the answers name you, strengthen the sources they rely on, and bring every enquiry from those answers into your CRM.
We check 30 queries from your niche in ChatGPT, Gemini, Perplexity and Google. You see who gets named instead of you, and why.
From €300
Website, markup, answers to common questions, mentions on the sources AI models trust. In every language your clients use.
From €1,500
The same measurement every month, with screenshots. Enquiries that come from AI answers land straight in your CRM.
From €300 a month
What goes into a solution
Tasks donein your systems
Messengersand website
Setup andintegrations
Dashboardsand reports
Qualificationand follow-up
Processesacross systems
Before and after
Same process, two different results
What your client sees
CRM
Budget, goal, language and the next step. The manager gets a ready card, not a raw chat.
Orders and payments
Items, modifiers and price arrive exact to the cent. The receipt closes only after the bank confirms.
Owner’s report
Revenue, orders, payments and leads in one message. No spreadsheets on Friday evening.
Today 23:40
Good morning! Yesterday:
08:00
Why FlowFleek
Two things that set us apart from a regular IT contractor.
We know where money is lost. So we start not with choosing a system, but with how your work is actually organised.
Runs alongside the manual process before going live.
A repeat request never creates a second order or charge.
Every failure alerts a person.
Daily reports and backups from day one.
Your accounts, a runbook, full handover.
Case studies
Flagship project
Live
A mobile app, a CRM for businesses, a website and 40+ automations that run without manual work: data collection and moderation, translation, publishing, reports, backups. Niche: events, studios and communities across Europe.
AI sales agent
In production
Leads came through 11 channels and managers couldn't keep up at night. Now AI replies in the client's language, qualifies the lead and hands the manager a ready CRM card.
Audit & roadmap
Completed
Clients waited about 10 hours for a first reply. We analysed a year of CRM data and calls, found 12 causes of lost deals and built a roadmap for the in-house team.
Insight: an available rep replies in 1 minute, one with a queue of 6+ in 11 hours. The problem is infrastructure, not people.
Integrations
In production since 2026
Delivery-app orders were re-typed into the POS by hand. Now they land in the till automatically, exact to the cent.
Payments
In production since 2026
Cashiers typed every amount into the terminal by hand. Now the amount comes from the POS, and the receipt closes only after the bank confirms.
Purchasing
In progress
A forecast every morning: what runs out within 7 days, what is sitting in excess. A draft order per supplier in that supplier's packaging, a human says "ok", the order goes out by email or WhatsApp, the delivery is booked in the stock system on the day it arrives. The goal: no stop-lists, no excess stock, the warehouse kept at a target number of days.
Numbers will follow after launch.
How we work
Process and systems review
Process and data flow
Impact versus effort
Solution architecture
Integrations and workflows
Edge cases and failures
Going live
Monitoring and improvements
Technology
We also connect to HubSpot · Pipedrive · Kommo · POS systems · payment terminals · Stripe · Shopify · Google Workspace · Slack · Notion
Industries
Agenciesand developers
Read more +
Hotelsand rentals
Read more +
Ordersand bookings
Read more +
Online andoffline stores
Read more +
Salonsand clinics
Read more +
Lawyers andconsultants
Read more +Questions
Didn’t find your answer? Write to us.
It depends on the process, not on the number of bots. After a short audit you get a fixed price for a clearly defined scope.
A single process usually takes 2–4 weeks. Larger systems are launched in stages.
Small and medium businesses where clients write in messengers and the team spends time on routine.
No. We design, build and support the system. Your team simply uses it.
Yes. We often start with one process and expand from there.
Most likely yes, if it has an API. We don’t ask you to switch tools without a reason.
Every step has logs and alerts. If something fails, the request isn’t lost: it goes to a fallback path and we are notified.
We monitor the system, fix issues and make changes on a monthly support plan.
You do. The system runs in your accounts, and you receive access and documentation.
Start today
We’ll find which steps to take out of manual work and where to start.
